Engage Customers and
Keep Them Coming Back
Accelerate Growth and
Acquire More Customers
Integrated with
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MEMBERS
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TRANSACTIONS
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LOYALTY SALE
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A Comprehensive Platform
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A Comprehensive Customer Engagement Platform
Data-driven automation, tailored rewards, targeted campaigning and partner alliances that deliver measurable results
Driven by Customer Data
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Driven by Customer Data
Get an aerial view of your customer, in-store and online, with smart segmentation and detailed customer profiles.
With Measurable Impact
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With Measurable Impact
See the impact of the rewards gifted, and the ROI of every marketing campaign or alliance that you create
INSTANT ON-BOARDING
- Instant registration at the stores, or via brand’s online store.
- Instant Gratification! Realtime rewards notification.
- Triggers impulsive rebuying on the spot.
CUSTOMER TIERING
- Multiple Loyalty Tiers.
- Instant tier upgrade notifications.
- Option of tier / rewards expiry (auto-alerts to customers)
MARKETING CAMPAIGNS
- Targeted promotions to bring back customers.
- Triggered automatically as scheduled.
- View results of each campaign, and iterate!
CROSS-SELLING
- Form alliances with other retail brands.
- Target partner brand customers with real-time offers as they leave the partner store.
- Allow registered customers to cross-redeem their rewards at either brand.
CUSTOMER INSIGHTS
- Dashboards show real-time loyalty statistics.
- Comprehensive analytics & BI features give valuable insights on customer behaviors.
- Re-target customers based on insights.
PLUG & PLAY
- Integrates with leading POS systems.
- Integrates with web store / mobile app.
- Minimal training required – go live across entire stores network in a matter of days!
One of our most important criteria was to make every component automatic -- from instant enrollment of our customers to notification of rewards to configuring promotions and capturing customer turnout -- and it’s fully delivered on that front. We switched from our previous solution we were using (for over 4 years) to ShopSmart, and we see the results. Highly recommended!
Junaid Phulpoto – Director, Springs Stores 