If you believe in something, you can not have a Plan B.

To facilitate valuable interactions between businesses and their customers, helping both win.

Deliver adaptable and intelligent platforms, allowing businesses to onboard customers instantly, and keep them engaged & loyal.

Safi Khan

Founder & CEO

Ibrahim Hakim

CTO

Asad Abdulla

Director

INCEPTION

With humble beginnings in 2014, we started conceiving and building a real-time digital advertising platform for shopping malls, that was then molded into a flexible and easy to use loyalty program with basic functionality

EARLY DAYS

Faced many bumps and hurdles along the way, got some early adopters, learnt a lot (still learning a lot), and started enhancing the program by adding more features

BREAKTHROUGH

Gradually on-boarded few more partners, incorporated functionality for seamless interoperability with different POS systems and ecommerce platforms, and focused heavily on staff training to ensure smooth execution. All the whilst keeping a constant eye on shopper behaviors, transaction patterns and program measurability

TODAY

This loyalty program has now blossomed into a comprehensive customer engagement platform, delivering smiles to thousands of shoppers across the country. Our digital advertising platform for shopping malls has also been re-architectured to deliver a unique in-mall shopping experience!

We’ve also launched the ShopSmart Wallet — a smart solution that lets shoppers track their rewards across all brands and helps other ShopSmart brands acquire more customers. An all in one wallet!

We are ready to disrupt the consumer market on a massive scale and help transform the customers’ purchasing experience to the next level

One of our most important criteria was to make every component automatic -- from instant enrollment of our customers to notification of rewards to configuring promotions and capturing customer turnout -- and it’s fully delivered on that front. We switched from our previous solution we were using (for over 4 years) to ShopSmart, and we see the results. Highly recommended!
Junaid Phulpoto – Director, Springs Stores
Junaid Phulpoto – Director, Springs Stores