Engage Customers and
Keep Them Coming Back
Guide shoppers straight to your outlet each time they come to shop, dine, or unwind...
Engage shoppers for
Increased Sales as they enter
the mall
Compatible with
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K+
MEMBERS
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M+
TRANSACTIONS
PKR
0
B+
LOYALTY SALE
A Comprehensive Platform
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A Comprehensive Customer Engagement Platform
Data-driven automation, tailored rewards, targeted campaigning and partner alliances that deliver measurable results
Driven by Customer Data
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Driven by Customer Data
Get an aerial view of your customer, in-store and online, with smart segmentation and detailed customer profiles.
With Measurable Impact
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With Measurable Impact
See the impact of the rewards gifted, and the ROI of every marketing campaign or alliance that you create
INSTANT ON-BOARDING
- Instant registration at the stores, or via brand’s online store.
- Instant Gratification! Realtime rewards notification.
- Triggers impulsive rebuying on the spot.
CUSTOMER TIERING
- Multiple Loyalty Tiers.
- Instant tier upgrade notifications.
- Option of tier / rewards expiry (auto-alerts to customers)
MARKETING CAMPAIGNS
- Targeted promotions to bring back customers.
- Triggered automatically as scheduled.
- View results of each campaign, and iterate!
CROSS-SELLING
- Form alliances with other retail brands.
- Target partner brand customers with real-time offers as they leave the partner store.
- Allow registered customers to cross-redeem their rewards at either brand.
CUSTOMER INSIGHTS
- Dashboards show real-time loyalty statistics.
- Comprehensive analytics & BI features give valuable insights on customer behaviors.
- Re-target customers based on insights.
PLUG & PLAY
- Integrates with leading POS systems.
- Integrates with web store / mobile app.
- Minimal training required – go live across entire stores network in a matter of days!
One of our most important criteria was to make every component automatic -- from instant enrollment of our customers to notification of rewards to configuring promotions and capturing customer turnout -- and it’s fully delivered on that front. We switched from our previous solution we were using (for over 4 years) to ShopSmart, and we see the results. Highly recommended!
Junaid Phulpoto – Director, Springs Stores 